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This is the Christian Games! Now! Help and FAQ section. We answer all your questions about shipping charges, merchant services and other issues relating to your shopping experience with us. We hope our Selection Guide will benefit you. If you can't find an answer to your question here, please contact us. May you and your family be blessed by these products. Can't decide? Get a gift certificate by clicking the button below. It never expires!
 
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Customer Feedback

"Thank you for providing the product I wanted at a great price and for not making me pay expensive Shipping & Handling!"
- Cynthia in Virginia

"Thanks very much for the fast service."
- Sara

"The order was fast, the games were great, and I'll be in touch again. Thanks again."
- Brian

List of Surveys that compensate you with money or gift cards

Donate - we hesitated to put this donate button on our site, but was reminded some people are blessed and want to help.

Please do not donate if it would be a hardship to- if you are in a tight financial situation, Email me and we'll see what we can do to help you.

If you feel led by God to donate, please prayerfully consider it first and either mail us a check or use paypal below. This will help speed up development and we thank you for supporting us!


Connect your PC to a Television
Frequently Asked Questions
 
  1. How does the checkout process work?
  2. What should I do if I experience a problem with the shopping cart or checkout system?
  3. Can I place my order in a different manner than over the Internet?
  4. Do you accept International orders?
  5. Why do I need to confirm my address?
  6. What is your return policy?
  7. What type of shipping do you provide?
  8. I want to ship my items to an alternate address. How do I do that?
  9. Why do you send your merchandise in reused boxes?
  10. How do I know what items will work with my computer?
  11. I would like to request an item I do not see available. May I do that?
  12. I am a game developer in need of a retailer/distributor. Can you help me?
  13. I would like to submit some comments and suggestions to you. How do I do that?
  14. Can I link to your site?
  15. How do I connect a PC to a TV?
  16. How do I contact you?
  17. I need help making a donation.
  18. I have Windows 7 and am having issues.
  19. I have Windows 8 and am having issues.
  20. I don't see an answer to my question. I need help with...

  1. How does the checkout process work?
    We use PayPalTM, one of the most reliable and trusted merchant systems available on the Internet. By clicking on any "Add to cart" button, a second window will open up (be sure you disable your pop-up blocker for our site). You can add more items to the cart by switching back to the Christian Games! Now! screen and selecting more items. When you are done, you can easily switch to the shopping cart window by clicking any "View Cart" button. If you have a PayPalTM account, all you have to do to complete the checkout process is just log in. Otherwise, you will need to create an account with PaypalTM, or complete your order by printing out an order form to prepare manually and send in with your payment. Back to top
  2. What should I do if I experience a problem with the shopping cart or checkout system?
    If you do experience difficulties with our shopping cart or checkout system, please contact us promptly so we can resolve the issue as quickly as possible. Back to top
  3. Can I place my order in a different manner than over the Internet?
    If you prefer to mail in a payment, here is a PDF order form for you to print out and mail into the address supplied on the form.  Double check your math and include a check. Back to top
  4. Do you accept International orders?
    Yes, but International buyers will pay actual shipping costs and will need to specify the preferred method of shipment. Note that it is not cheap to ship overseas and unless you pay for air, it takes a long time.  Also, board games are heavy enough to make overseas shipping almost unreasonable (like paying almost in shipping as much as the game costs).
    If you live in Sweden, this store carries some titles.  Back to top
  5. Why do I need to confirm my address? (PayPal only)
    If your address is NOT confirmed within PayPal, we will contact you by Email or telephone prior to shipping. Please be sure to include a telephone number when you place your order. Back to top
  6. What is your return policy?
    In the unlikely event that your item(s) are received damaged during shipment to you, we will replace the damaged item(s) once you return them. In general practice, returns of opened software are not allowed. Please contact us if you are having other issues and we'll get you in touch with the developers for the proper resolution of the problem. Back to top
  7. What type of shipping do you provide?
    We typically ship via media mail within the US, hence why it is only $2.50. If you want it faster, please click the "Add Priority" button (you should see this button next to any "Add to Cart" button) to add $2.10 to cover the $4.60 fee for Priority Mail.  Note that you only have to upgrade to Priority once per order.  If you spend at least $50.00, it will be shipped for free. International customers, you just pay actual shipping cost per the method you specify. Back to top
  8. I want to ship my items to an alternate address. How do I do that?
    Make sure you contact us if you want the item shipped to a different address as a gift or for some other occasion. Since you specify a different "ship to" address than your home address, PayPalTM will report it as unconfirmed. Please provide a phone number when you contact us in case an issue develops with your merchandise. Back to top
  9. Why do you send your merchandise in reused boxes?
    We reuse boxes and shipping materials in order to keep costs down. This allows us to only charge you what the United States Postal Service charges us for the actual shipping. Back to top
  10. How do I know what items will work with my computer?
    We try to provide as much information as we can on the system requirements for the software we sell. Most of our merchandise will only operate on computers running some version of MicrosoftTM WindowsTM, but we do have some products that also operate on AppleTM systems. The symbol we use to identify a product that operates on some version of MicrosoftTM WindowsTM is Windows Compatible; the symbol we use to identify a product that operates on some version of the AppleTM operating system is Apple Compatible. Back to top
  11. I would like to request an item I do not see available. May I do that?
    Absolutely! We would love to hear from you! Please contact us about such an item and give us as much information as you can about the item (name of product, manufacturer of product, etc.) so we can find exactly what you want. If we can get it for you, we will contact you with the total cost of the item, including shipping, and complete the order as soon as possible. Back to top
  12. I am a game developer in need of a retailer/distributor. Can you help me?
    Please contact us and provide us with as much information about your product as you can. If you have a demo and a website, please include a link to those. We will do our best to put you in touch with the right people for your product if we cannot directly help you in any other way. Back to top
  13. I would like to submit some comments and suggestions to you. How do I do that?
    You can send your comments and suggestions to us by contacting us via email. You can also click on the "Feedback" button located on the left side of the page to fill out an online form. We certainly do appreciate hearing from our customers! Back to top
  14. Can I link to your site?
    Sure, we would greatly appreciate that.  Go to our Link to Us page for graphics and banners to use.  Please contact us with any questions. Back to top
  15. How do I connect a PC to a TV?
    Connecting your computer to a television will give you a larger display for games like Dance Praise and Guitar Praise. Our friends at Digital Praise has put together a web site to help you, go to Hook PC to TV web page. Back to top
  16. How can we contact you?
    GraceWorks Interactive runs Christian Games NOW. Please Email us and we'll try to respond quickly. Our mailing address is 300 NE Pinot Gris, Corvallis, OR 97330. If you are in dire need, please call us at (541) 223-1367. Back to top
  17. Can we donate to your work?
    GraceWorks Interactive would be honored by your donation and would pledge to use it for game development. Only donate if you have been blessed. Bear in mind, we are not structured as a non-profit, so your donations would not be deductible on your taxes. Please Email us and we'll try to respond quickly. Back to top
  18. I have Windows 7 and am having issues.
    Be sure to have Administrative rights when you install the game. If it will not run properly, find the executable (.exe) and right-click on it. Select "Run as Administrator" in the pop-up menu.
    Back to top
    19. Compatibility settings ... after installing the game and if it has issues running still, navigate to the .exe within file manager/browser. Right-click on the executable. In the pop-up menu, you should see Troubleshoot Compatibility as an option. If not, click on properties and you should find compatability on the second tab. Try each of the older Operating System options. Back to top
  19. I have Windows 8 and am having issues.
    Be sure to have Administrative rights when you install the game. If it will not run properly, find the executable (.exe) and right-click on it. Select "Run as Administrator" in the pop-up menu.
    Compatibility settings ... after installing the game and if it has issues running still, navigate to the .exe within file manager/browser. Right-click on the executable. In the pop-up menu, you should see Troubleshoot Compatibility as an option. If not, click on properties and you should find compatability on the second tab. Try each of the older Operating System options. Back to top
  20. I don't see an answer to my question.  I need help with...
    Please contact us with your question and we will do our best to get back to you as quickly as possible with an answer. Back to top
 
Christian Games! Now! Product Selection Guide
 
If you wish to refer to this guide while you shop, please click on the image to open it in a new window.
Christian Games! Now! Product Selection Guide
 
Educational Game Demos
 
The best way to contact us is by sending an email to Sales ATSIGN GraceWorksInteractive PERIOD com. We try to return an email to our customers within 24 hours. Our mailing address is GraceWorks Interactive, 300 NE Pinot Gris, Corvallis, OR 97330. If you are in dire need, please call us at (541) 223-1367.
 
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